Privacy policy

Last updated: August 8, 2026

At Kodiak Form, we respect your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, create an account, or otherwise interact with Kodiak Form.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Kodiak Form, we may collect the following types of personal information:

Information You Provide to Us

This may include:

  • your name;
  • email address;
  • phone number;
  • billing address;
  • shipping address;
  • account information;
  • order and purchase information;
  • customer service communications;
  • product reviews, feedback, or other content you submit; and
  • any other information you voluntarily provide to us.

Information Collected Automatically

When you visit or use our website, certain information may be collected automatically, including:

  • IP address;
  • browser type;
  • device information;
  • operating system;
  • website activity;
  • pages viewed;
  • referring URLs;
  • approximate location derived from technical information; and
  • cookie and similar technology data.

This information helps us operate, secure, analyze, and improve our website and services.

2. How We Use Personal Information

We may use personal information to:

  • process and fulfill orders;
  • arrange shipping and delivery;
  • process returns, refunds, and store credit;
  • communicate with you about your order;
  • provide customer support;
  • manage customer accounts;
  • process and verify payments;
  • detect and prevent fraud or unauthorized transactions;
  • improve our website, products, and services;
  • analyze website performance and customer behavior;
  • personalize your shopping experience;
  • send marketing communications where permitted;
  • manage promotions and offers;
  • comply with applicable legal, tax, accounting, or regulatory obligations; and
  • protect the rights, security, and integrity of Kodiak Form, our customers, and our service providers.

3. Shopify

Our online store is hosted on Shopify.

Shopify provides the e-commerce platform that allows us to operate our store and may process personal information on our behalf or as otherwise described in Shopify's own privacy documentation.

Information processed through our Shopify store may include customer account information, orders, checkout information, transaction information, and website usage data.

Shopify's own privacy practices may also apply when you interact with technology or services directly provided by Shopify.

4. Payment Information

Payments are processed through third-party payment providers.

Kodiak Form does not necessarily receive or store your complete payment card information. Payment providers may collect and process payment information directly in order to authorize and complete transactions.

Depending on the payment method selected, this may include:

  • payment card details;
  • billing information;
  • transaction information;
  • payment authorization data; and
  • fraud-prevention information.

Payment providers process personal information according to their own privacy and security practices.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • operate essential website functionality;
  • remember your preferences;
  • keep items in your shopping cart;
  • support checkout and account functionality;
  • understand how visitors use our website;
  • measure website and advertising performance;
  • prevent fraud;
  • personalize content; and
  • support marketing and advertising activities where permitted.

Some cookies are necessary for the website to function properly. Others may be optional depending on your location and applicable privacy requirements.

You may be able to control certain cookies through your browser settings or any cookie preference tools made available on our website.

Disabling certain cookies may affect website functionality.

6. Marketing Communications

If you subscribe to our email or marketing communications, we may use your contact information to send you:

  • product updates;
  • special offers;
  • promotions;
  • new product announcements; and
  • other Kodiak Form marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages relating to your orders, payments, returns, or customer service requests.

7. How We Share Personal Information

We may share personal information with service providers that help us operate our business.

These may include providers involved in:

  • website hosting and e-commerce;
  • payment processing;
  • shipping and fulfilment;
  • customer support;
  • fraud prevention;
  • analytics;
  • advertising and marketing;
  • email communications;
  • IT and security;
  • accounting and professional services; and
  • other operational services.

We only share information to the extent reasonably necessary for those providers to perform their services or as otherwise permitted or required by law.

We may also disclose personal information where necessary to:

  • comply with a legal obligation;
  • respond to a lawful government or regulatory request;
  • protect our legal rights;
  • investigate fraud or security incidents; or
  • protect customers or other individuals.

8. Advertising and Analytics

We may work with analytics and advertising providers to understand how customers interact with our website and to measure or improve our marketing.

Depending on your location, applicable consent requirements, and your privacy preferences, these providers may collect information through cookies, pixels, or similar technologies.

This information may be used to:

  • measure advertising performance;
  • understand website traffic;
  • improve campaigns;
  • create relevant audiences; and
  • display more relevant advertising.

Where required, these technologies will be subject to your consent or privacy choices.

9. International Processing

Kodiak Form may use service providers located in countries other than the country where you live.

As a result, your personal information may be processed or stored internationally.

Where required by applicable law, appropriate safeguards may be used when personal information is transferred internationally.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and may be affected by:

  • order and customer service requirements;
  • fraud prevention;
  • accounting and tax obligations;
  • legal or regulatory requirements;
  • dispute resolution; and
  • legitimate business needs.

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal obligations.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their account passwords and login information confidential.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of certain information;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • request a copy of certain information;
  • opt out of certain marketing communications; or
  • exercise other privacy rights provided by applicable law.

These rights are not identical in every jurisdiction and may be subject to legal exceptions.

To make a privacy-related request, contact us at contact@kodiakform.com.

We may need to verify your identity before completing certain requests.

13. Children's Privacy

Kodiak Form is not intended for use by children who are not legally permitted to make purchases or provide personal information independently under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information to us improperly, please contact us at contact@kodiakform.com.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

Kodiak Form is not responsible for the privacy practices, security, or content of websites operated by third parties.

We recommend reviewing their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable requirements.

The latest version will be published on our website.

Where required, we may provide additional notice of significant changes.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, contact us at:

Kodiak Form
Email: contact@kodiakform.com